1. General information
We take the protection of your privacy seriously and strive to ensure a transparent approach to the processing of personal data. This Privacy Policy describes what personal data we receive, for what purpose it is used, how it is protected and what rights users of our services in Germany have.
2. Legal basis
The processing of personal data is carried out in accordance with the requirements of the General Data Protection Regulation of the European Union (GDPR – Regulation (EU) 2016/679) and the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) as amended. This Policy applies to all of our online services, websites and other digital products available to users in Germany.
3. What information we process
When using our services, we may receive personal data that you provide to us yourself, such as your name, contact details, email address, telephone number and other information necessary to fulfill your request or provide the services. In addition, we may process technical information related to the use of our platforms, including device data, IP address, browser settings and user activity.
4. Use of personal data
We use the information we receive to operate our services, handle requests, support customers, improve product functionality, prevent security breaches and comply with legal requirements. If certain processing requires your consent in accordance with the law, we will ask for it before taking the appropriate action. You have the right to withdraw your consent at any time.
5. Transfer of personal data
We may only transfer personal data when it is necessary for the operation of our services or to comply with legal obligations. Such cases may include cooperation with technical providers, payment operators or other authorized partners. We take measures to ensure that such parties process the information in accordance with data protection requirements.
6. Retention period
Personal data is stored for the period necessary for the relevant processing purpose, the fulfillment of contractual relationships, accounting requirements or other legal obligations. After the specified period, the information is securely deleted or rendered in a state in which it cannot be associated with a specific person.
7. Security measures
To protect personal data, we use technical and organizational measures aimed at preventing unauthorized access, loss, modification or misuse of information. We regularly evaluate our security systems and improve procedures in accordance with current standards.
8. Your rights under German law
You have the right to receive information about which personal data we store, to demand correction in the event of errors, to request deletion of data in cases prescribed by law, to restrict certain types of processing or to object to the use of information. You also have the right to receive a copy of your personal data in a structured format, if required by law. If you believe that your data protection rights have been violated, you can file a complaint with the competent data protection authority in Germany.
9. Use of Cookies
Our websites may use cookies and similar technologies to ensure the stable operation of the services, save user settings, analyze traffic and improve the quality of service. Some cookies are necessary for the operation of the website, while others are only used after obtaining your consent in accordance with the requirements of German law.
You can change your cookie settings at any time via the appropriate control tool or your browser settings. Refusing individual categories of cookies may affect the operation of certain functions of the website.
10. Updating this Policy
We reserve the right to change or supplement this Privacy Policy in connection with changes in law, technology or our internal processes. In the event of significant changes, we will inform users in an appropriate manner. We recommend that you periodically review this page to stay informed of the current rules for processing personal data.